IT for medical practices
Patients in the room. Systems that don’t make them wait.
AnchorSix keeps clinics and medical practices in Utah, Arizona and Idaho running, and protects patient data the way the HIPAA Security Rule expects. When the EHR won’t load or a printer stops mid-checkout, call any time, 24/7/365, and a real person picks up.
- Average live support answer
- 22 sec
- Support coverage
- 24/7/365
- Technology roadmap + quarterly reviews
- Plan ahead
What we fix
The IT problems medical practices call us about
The EHR is slow, or down, with a full waiting room.
We monitor your network, internet, workstations and the devices your EHR depends on around the clock, and patch after hours. When something does fail, we work the problem with your EHR vendor so your front desk isn’t stuck on hold.
You can’t remember your last HIPAA security risk analysis.
The Security Rule requires an accurate, thorough risk analysis and a plan to address what it finds. We run it with you, document it, fix the gaps and repeat it on a schedule, so you have a current answer when an auditor or insurer asks.
Ransomware and phishing are hitting healthcare hard.
Patient records are valuable to attackers. We add email filtering, MFA, endpoint detection and response, and tested, offline-protected backups, so one wrong click doesn’t close the clinic or become a breach notice.
Providers need charts from home, the hospital and the road.
We set up secure remote access, encrypted laptops and managed phones, so providers can chart and review results anywhere without patient data sitting on an unprotected device.
HIPAA
What HIPAA requires, and what we do about it
The HIPAA Security Rule doesn’t name specific products. It expects you to know where electronic patient information lives, what could go wrong, and what you’re doing about it, and to have that in writing.
- HIPAA Security Rule risk analysis (45 CFR 164.308)
- An accurate and thorough assessment of the risks to the confidentiality, integrity and availability of electronic protected health information (ePHI), followed by risk management to reduce those risks to a reasonable level. It should be reviewed regularly and when things change.
- Administrative, physical and technical safeguards
- Written policies, workforce training, access controls, audit logs, backup and disaster recovery plans, and protection for ePHI on workstations, laptops and mobile devices.
- Business associate agreements
- Vendors that create, receive, maintain or transmit ePHI for you, including your IT provider, must sign a business associate agreement (BAA).
- HIPAA Breach Notification Rule
- Breaches of unsecured patient information must be reported to affected patients without unreasonable delay and within 60 days of discovery. Breaches affecting 500 or more people must also be reported to HHS within 60 days, and to local media when more than 500 residents of one state are affected.
This is a plain-English summary, not legal advice. HHS has also proposed updates to the Security Rule; your attorney or compliance officer can confirm how the rules apply to your practice.
What AnchorSix handles
- HIPAA security risk analysis, documented
- Risk management plan with fixes in priority order
- MFA on email, remote access and the EHR where supported
- Encryption on laptops, email and file storage
- 24/7 monitoring and endpoint detection
- Tested backups and a written recovery plan
- Phishing training and simulated tests for staff
- Incident response plan, and our team on call if it’s needed
Your software
We work with the software you already use
EHR, practice management and imaging systems each have their own requirements. We keep the workstations, network and integrations around them fast and secure, and call the vendor for you when something breaks.
- athenahealth
- eClinicalWorks
- NextGen Healthcare
- ModMed
- AdvancedMD
- Tebra
- DrChrono
- Practice Fusion
- Greenway Health
- Doxy.me
- Weave
- Microsoft 365
Practical AI & governance
AI that gives providers time back, without risking PHI
AI scribes can draft visit notes, and AI tools can summarize referrals and answer routine patient messages. Any tool that touches patient information is a HIPAA question first. We help you get the time savings and keep PHI where it belongs.
A provider is still responsible for what goes in the chart. We help you set the rules for reviewing AI-drafted notes and messages, and document them in your policies.
- Vet AI scribes and assistants for a signed BAA and clear data handling
- AI governance: a written AI policy, approved tools and regular review
- Fix file and mailbox permissions before turning on Microsoft 365 Copilot
- Monitor for and block unapproved AI apps reaching patient data
- Train staff on what never goes into a public AI tool
“Client quote from a medical practice client goes here.”
Name, title, firm
FAQ
Common questions
Our EHR is cloud-based. Isn’t the vendor handling HIPAA?
For their own systems, yes. Your practice is still responsible for everything around it: the workstations and logins, email, Wi-Fi, scanners, backups of local files, and the risk analysis that covers all of it.
Is this the same as a full HIPAA compliance program?
We handle the security side: the risk analysis, the technical safeguards and the evidence behind them. Privacy policies, patient-rights processes and legal questions stay with your compliance officer or attorney, and we work alongside them.
Who do we call when the EHR, the phones and the internet all have problems?
Us. One accountable team owns the problem and works with your EHR, phone and internet vendors until it’s fixed, so your office manager doesn’t have to play referee.
How fast do you answer?
Our support line is staffed 24/7/365, and the average call reaches a real person in 22 seconds.
Other industries
Who else we help
- CPA & Accounting FirmsTax-season support planned around your deadlines, and a written security plan for the FTC Safeguards Rule.
- Law FirmsClient confidentiality, secure remote access to matters, and protection from wire-fraud email.
- Dental PracticesPractice software, imaging and HIPAA security supported by one team, so problems get fixed quickly.
- ManufacturersKeep the floor running: ERP uptime, ransomware recovery and supply-chain security requirements.
- RetailersPoint-of-sale uptime across every location, and PCI compliance without the headache.
- Auto DealershipsFTC Safeguards Rule compliance and a plan for when your DMS goes down.
- Real EstateReduce wire-fraud risk, and keep agents productive from anywhere.
Start with a conversation.
A 15-minute call to understand your current setup, priorities, and whether we’re a good fit.
- Status of your most recent risk analysis, or a gap list if there isn’t one
- MFA, encryption and backup check
- Email and ransomware defenses
- A written summary with fixes in priority order