IT for dental practices
Keep the schedule full and the chairs moving.
AnchorSix supports dental offices and groups across Utah, Arizona and Idaho: practice software, imaging, phones and HIPAA security, handled by one team. When a sensor won’t connect with a patient in the chair, call any time, 24/7/365, and a real person picks up.
- Average live support answer
- 22 sec
- Support coverage
- 24/7/365
- Technology roadmap + quarterly reviews
- Plan ahead
What we fix
The IT problems dental practices call us about
X-ray sensors or the intraoral camera stop working mid-appointment.
Imaging depends on the right drivers, bridges and workstation settings in every operatory. We document how each room is set up, keep it consistent through updates, and fix it fast when a sensor drops, working with your imaging vendor when needed.
The practice server is old, and you’re not sure the backups work.
Your schedule, charts and images often live on one server in a closet. We monitor it around the clock, keep tested backups on-site and off-site, and plan the replacement before it fails, not after.
You’re not sure you’ve done a HIPAA security risk analysis.
The HIPAA Security Rule requires one, and it’s easy to let slide. We run it with you, document it, fix what it finds, and repeat it on a schedule so you keep a current copy on file.
Updates and outages eat into patient time.
We patch and upgrade after hours, test practice software updates before they reach the front desk, and keep the network, Wi-Fi and phones monitored, so the day runs on the schedule, not around IT.
HIPAA
What HIPAA requires, and what we do about it
Dental practices that bill insurance electronically are covered by HIPAA. The Security Rule expects you to know where patient information lives, what could go wrong, and what you’re doing about it, in writing.
- HIPAA Security Rule risk analysis (45 CFR 164.308)
- An accurate and thorough assessment of the risks to electronic protected health information (ePHI), including charts, images and the schedule, followed by a plan to reduce those risks. Review it regularly and whenever you change systems.
- Administrative, physical and technical safeguards
- Written policies, staff training, unique logins and access controls, audit logs, backup and disaster recovery plans, and protection for ePHI on every workstation and device.
- Business associate agreements
- Vendors that create, receive, maintain or transmit ePHI for you, including your IT provider, must sign a business associate agreement (BAA).
- HIPAA Breach Notification Rule
- Breaches of unsecured patient information must be reported to affected patients without unreasonable delay and within 60 days of discovery. Breaches affecting 500 or more people must also be reported to HHS within 60 days.
This is a plain-English summary, not legal advice. HHS has also proposed updates to the Security Rule; your attorney or compliance advisor can confirm how the rules apply to your practice.
What AnchorSix handles
- HIPAA security risk analysis, documented
- Risk management plan with fixes in priority order
- Unique logins and MFA on email and remote access
- Encryption on laptops, email and backups
- 24/7 monitoring and endpoint detection
- Tested on-site and off-site backups
- Phishing training for front desk and clinical staff
- Incident response plan, and our team on call if it’s needed
Your software
We work with the software you already use
Practice management and imaging systems have to talk to each other in every operatory. We set them up, keep them patched and working together, and call the vendor for you when something breaks.
- Dentrix
- Dentrix Ascend
- Eaglesoft
- Open Dental
- Curve Dental
- Denticon
- DEXIS
- Sidexis
- Carestream Dental
- Weave
- Microsoft 365
Practical AI & governance
AI for the front desk and the chart, with PHI protected
AI can help draft clinical notes, answer routine patient questions and handle insurance paperwork faster. Any tool that touches patient information is a HIPAA question first. We help you get the time back without putting PHI in the wrong place.
- Vet AI note-taking and patient-communication tools for a signed BAA
- AI governance: a written AI policy, approved tools and regular review
- Fix file and mailbox permissions before turning on Microsoft 365 Copilot
- Monitor for and block unapproved AI apps reaching patient data
- Train staff on what never goes into a public AI tool
“Client quote from a dental practice client goes here.”
Name, title, firm
FAQ
Common questions
Do you support imaging sensors and operatory workstations?
Yes. We keep a record of how each operatory is set up, manage the workstations and drivers, and work directly with your imaging and practice software vendors when something breaks.
Should we move to cloud practice software?
It depends on your imaging, your internet connection and how many locations you have. We’ll lay out the trade-offs honestly and, if you move, plan the migration around your schedule.
We’re a single-location practice. Is this overkill?
Small practices are targeted because attackers expect weaker defenses. The basics (MFA, email protection, encryption and tested backups) cost far less than a week of closed operatories after ransomware.
How fast do you answer?
Our support line is staffed 24/7/365, and the average call reaches a real person in 22 seconds.
Other industries
Who else we help
- CPA & Accounting FirmsTax-season support planned around your deadlines, and a written security plan for the FTC Safeguards Rule.
- Law FirmsClient confidentiality, secure remote access to matters, and protection from wire-fraud email.
- Medical PracticesHIPAA security risk assessments, and an EHR that’s monitored and supported during clinic hours.
- ManufacturersKeep the floor running: ERP uptime, ransomware recovery and supply-chain security requirements.
- RetailersPoint-of-sale uptime across every location, and PCI compliance without the headache.
- Auto DealershipsFTC Safeguards Rule compliance and a plan for when your DMS goes down.
- Real EstateReduce wire-fraud risk, and keep agents productive from anywhere.
Start with a conversation.
A 15-minute call to understand your current setup, priorities, and whether we’re a good fit.
- Status of your most recent risk analysis, or a gap list if there isn’t one
- Backup test: could you restore charts and images, and how fast?
- Server and workstation health, including what’s near end of life
- A written summary with fixes in priority order